Case Name: Starshen Helps Songshan Lake Service Hall Build Smart Government Service Highland
Products: Starshen Smart Hall Queue Ticket Solution, Smart Queue Ticket Machines, LED Window Displays
Project Background
To solve slow queuing, difficult ticket collection and low efficiency, the hall adopted Starshen’s smart queue ticket solution to empower public services.
It realizes fast on-site ticket collection, real-time queue info and AI smart calling, greatly improving service efficiency and optimizing the public’s handling experience.
Solution
Smart ticket machines offer multiple convenient ways to get tickets, replacing traditional blind waiting and shortening the public’s waiting time significantly.
Application Scenarios
Integrated waiting screens in the waiting area show real-time queue info to reduce no-shows. LED window displays and AI voice calling guide the public to corresponding windows.
Solution Value
It maintains on-site order, improves work efficiency, and effectively enhances the quality of smart government services for the public.
Customer Evaluation
The solution addresses core pain points of government halls, winning recognition from both the hall and the public for its practicality.
It sets a benchmark for smart government service halls and showcases Starshen’s strength in empowering government affairs with technology.
